Refund policy

Unlike physical goods, digital items cannot be physically returned to us. By completing your purchase, you acknowledge that you gain immediate access to the intellectual property and waive your right to a refund.

We want you to love your art! We will consider refund or exchange requests on a case-by-case basis in the following circumstances:

  • Corrupt Files: If the digital file is defective or cannot be opened (and we cannot provide a working replacement).

  • Duplicate Orders: If you accidentally purchased the same digital item more than once in a single transaction.
  • Incorrect Item: If the file delivered does not match the product description or preview image.

If you experience any issues with your download, please contact us at [Your Email] within 7 days of purchase. Please include your order number and a description of the issue.